Privacy Policy

Effective Date: 29 April 2025

Introduction

At Times-7 Limited ("Times-7," "we," "our," or "us"), we are committed to protecting the privacy of our customers, potential customers, and other individuals we do business with (“you” or “your”).  We will ensure that your personal information is handled securely and responsibly.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us through our website, products, and services. ‘Personal information’ means any information about an identifiable individual.

1. Information We Collect

We may collect various types of personal information from our customers, including:

• Contact Information: Name, email address, phone number, company name, and mailing address.
• Business Information: Company details, industry, and job title.
• Credit Related Information: Such as your credit report (with your authorisation)
• Account Information: Login credentials (if applicable) and customer preferences.
• Transaction Information: Order history, billing information, and payment details.
• Marketing Preferences: Information about your interests and communication preferences.
• Website Usage Data: Your IP address, browser type, cookies, and interactions with our website.  This information will be linked to your record in our Customer Management System (if one exists). 

We collect personal information from you directly when you contact us by phone, email, or via our website. 

You do not have to provide us with the personal information we request from you, but if you do not then we may not be able to provide you with goods and services.

2. How We Use Your Information

Times-7 uses personal information for the purposes of our legitimate interests in operating our business, performance of a contract, and/or compliance with legal obligations.  

In particular, we may use your personal information for any of the following purposes:

• Providing Services: To fulfill orders, manage customer relationships (including credit checking), and deliver customer support.
• Product Updates: To notify customers about new features, upgrades, and maintenance of our RFID products.
• Marketing & Communications: To send newsletters, promotional materials, carry out targeted online advertising, and event invitations (you can opt out anytime).
• Legal Compliance: To comply with applicable laws, regulations, and contractual obligations.
• Website Optimization: To analyse user behaviour and improve our website experience.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your personal information in the following circumstances:

• Service Providers: We engage third-party vendors (e.g., CRM providers, cloud storage services, payment processors) to facilitate our operations.
• Legal Requirements: If required or authorised by law, we may disclose information to regulatory authorities or law enforcement agencies.
• Business Transfers: In case of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorised access, loss, or misuse. These include:

• Encryption: Secure transmission and storage of personal information using encryption technologies.
• Access Controls: Restricted access to personal information based on role-based permissions.
• Regular Audits: Periodic security assessments and data protection reviews.

5. Data Retention

We retain customer personal information only for as long as necessary to fulfill our business and legal obligations. Once the retention period expires, we securely delete or anonymise your personal information.

6. Your Rights & Choices

Different jurisdictions give individuals different privacy rights.  Depending on the privacy laws that apply to you, you may have the right to:

• Access Your Data: Request details about the information we hold about you.
• Request Corrections: Update inaccurate or incomplete personal information.
• Opt Out of Marketing: Unsubscribe from promotional communications at any time.
• Request deletion, object to automated processing or withdraw consent for processing.

To ask about exercising any of these rights, contact us at support@times-7.com

You also have the right to complain to the appropriate supervisory authority about any aspect of how we process your personal information.  In New Zealand this is the Office of the Privacy Commissioner.

7. Cookies & Tracking Technologies

Times-7 uses cookies and similar tracking technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We recommend reviewing this policy regularly to stay informed.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Postal:              PO Box 33028, Wellington Mail Centre, Lower Hutt

Phone:             +64 04 974 6566

Email:              Support@times-7.com

Thank you for trusting Times-7 with your personal information.